ABOUT D-EDGE : 

 D-EDGE is a SaaS company offering industry-leading cloud-based e-commerce solutions to more than 12,000 hotels in more than 100 countries.

Combining technological excellence with digital marketing expertise, D-EDGE brings together a complete hotel technology infrastructure under one brand.

The integrated range of solutions — Central Reservation System (CRS), Guest Management, Data Intelligence, Connectivity Hub, Digital Media and Website Creation — covers all stages of hotel distribution.

With a team of 350 experts in more than 20 countries, D-EDGE offers localized support, services and tools. Its international network of more than 500 partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow.

 ABOUT THE TEAM :

Under the responsibility of the Director of Operations Customer Support, you will be in charge of configuring and administering D-EDGE's CRM tools.

You will team up our Salesforce Administrator and our information System Director.

YOUR MISSIONS :

• Identify, in conjunction with the relevant teams and the Salesforce Administrator, customer request management processes and implement them in the CRM tool by designing the right architecture
• Set up the appropriate automations within the CRM tool (workflows, process builder, APEX, Visual Force...) as well as through external tools
• Develop lightning components and create related technical documentation
• Perform maintenance of the company's CRM management system, and ensure data quality
• Answer questions and issues company employees encounter with Salesforce
• Manage and maintain applications connected to the CRM tool

YOUR PROFILE :

You have a first experience on Salesforce (preferably Lightning)

• You come from a training course in developer computer development (Level Bac+ 3 minimum)
• You must have knowledge of Apex/VisualForce and Lightning components.
• You have knowledge of Java, C#, JavaScript, SQL, HTML languages.
• You must have a current level of Naglais that allows you to communicate in writing and orally
• You are curious, oriented solution, dynamic and strength of proposal !

Recruitment process : 

1. Telephone interview with Talent Acquisition Manager
2. Second interview with our Client Support Operations Director 
3. Technical Test
4. Interview with the rest of the team

... and welcome to D-EDGE !  :) 

What we offer :

• Attractive salary according to your profile 
• D-Edge is Remote Friendly - You can work from home several days a week
• Company Health insurance,
• 50% of transport costs from home to work
• Meal Allowance (Swile : 10€/day, paid at 50%) 
• Accor Employee Card : Discount on hotel bookings
• Incentives plans, bonuses and wage savings
• Individual access to the Udemy e-learning platform (more than 100,000 online courses) 
• Online medical consultations (QARE)
• CSE: Sports and cultural activities, gift cards and various discounts.

D-EDGE is an equal opportunity employer. We do not discriminate based on : race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.