See all the jobs at D-EDGE here:
| Full-time
, ,ABOUT D-EDGE :
D-EDGE is a SaaS company offering industry-leading cloud-based e-commerce solutions to more than 12,000 hotels in more than 100 countries.
Combining technological excellence with digital marketing expertise, D-EDGE brings together a complete hotel technology infrastructure under one brand.
The integrated range of solutions — Central Reservation System (CRS), Guest Management, Data Intelligence, Connectivity Hub, Digital Media and Website Creation — covers all stages of hotel distribution.
With a team of 350 experts in more than 20 countries, D-EDGE offers localized support, services and tools. Its international network of more than 500 partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow.
ABOUT THE TEAM :
Under the responsibility of the Director of Operations Customer Support, you will be in charge of configuring and administering D-EDGE's CRM tools.
You will team up our Salesforce Administrator and our information System Director.
YOUR MISSIONS :
- Identify, in conjunction with the relevant teams and the Salesforce Administrator, customer request management processes and implement them in the CRM tool by designing the right architecture
- Set up the appropriate automations within the CRM tool (workflows, process builder, APEX, Visual Force...) as well as through external tools
- Develop lightning components and create related technical documentation
- Perform maintenance of the company's CRM management system, and ensure data quality
- Answer questions and issues company employees encounter with Salesforce
- Manage and maintain applications connected to the CRM tool
YOUR PROFILE :
You have a first experience on Salesforce (preferably Lightning)
- You come from a training course in developer computer development (Level Bac+ 3 minimum)
- You must have knowledge of Apex/VisualForce and Lightning components.
- You have knowledge of Java, C#, JavaScript, SQL, HTML languages.
- You must have a current level of Naglais that allows you to communicate in writing and orally
- You are curious, oriented solution, dynamic and strength of proposal !
Recruitment process :
- Telephone interview with Talent Acquisition Manager
- Second interview with our Client Support Operations Director
- Technical Test
- Interview with the rest of the team
... and welcome to D-EDGE ! :)
What we offer :
- Attractive salary according to your profile
- D-Edge is Remote Friendly - You can work from home several days a week
- Company Health insurance,
- 50% of transport costs from home to work
- Meal Allowance (Swile : 10€/day, paid at 50%)
- Accor Employee Card : Discount on hotel bookings
- Incentives plans, bonuses and wage savings
- Individual access to the Udemy e-learning platform (more than 100,000 online courses)
- Online medical consultations (QARE)
- CSE: Sports and cultural activities, gift cards and various discounts.
D-EDGE is an equal opportunity employer. We do not discriminate based on : race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.